SUPPORT

Find your way around the TV guide

Channels, programme times and missing listings.

Your channels, at a glance

Open Live TV in the app to browse channels from your source. Where programme information is supplied, the guide shows what is on and what comes next. On TV, use your remote to move between channels and programme listings.

Why is a channel or programme missing?

Channel availability comes from your source. Programme listings need compatible guide data for that channel; a working live stream can still have an empty guide. Check whether the channel is included in your source and whether the provider supplies guide information.

Programme times look wrong

Check that the time, date and time zone on your device are correct. If several channels show the same timing issue, note the difference and contact your provider. If the issue appears only in Yuna, tell support which channel, displayed time, actual time and device you used.

Can I replay an earlier programme?

Replay depends on the source, the channel and the playback options available for that programme. A guide listing alone does not mean a recording or replay is available.

Need help with playback?

Try another channel and check your connection and the provider’s simultaneous-stream allowance. See playback help for the next steps. Never include a complete private source URL in a report.

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