Your Yuna account
Use the same email and password on the app and website. Your IPTV provider’s login is a separate account.
Confirm your email
Use the verification code from your Yuna account email. Check spam and the address you entered. A code can expire; request a new one using the registration screen. Never send a code to support.
Forgot your password?
Use “Forgot password” in the Yuna app. Enter your email, then the recovery code sent to you, and choose a new password. This website does not yet offer password reset.
Authenticator verification
If enabled on your account, enter a fresh code from your authenticator after signing in. Changing your password does not replace that additional check. If you have lost access, contact support; do not create another account to try to access the old data.
Web access
The website signs out after 15 minutes and when refreshed. For a stale page, reload it before trying again. Check your email and password if sign-in fails. Contact us if the problem continues.
Privacy and deletion
You can delete your account without the app. For a data copy, correction or other rights request, see the Privacy Policy.